AI workshops for teams · Devon and across the UK

Not a trainer who learned AI. A business owner who builds with it every day.

Your team leaves knowing which of their own jobs AI does well, which to keep it away from and how to tell the difference. Between half and two thirds of every session is hands on, because using AI is a skill and theory does not build a skill.

Jonathan Gaze

Jonathan GazeFounder, Torqueflow. 25 years running businesses, four of them my own.

Tell me who is in the room
The path

Three stages. Nearly everyone starts at the first.

Each stage is a separate booking and each one stands on its own. They are laid out as a path because the first session is not the whole of what AI does for a business, and a room finds that easier to see when it is drawn. Every session is still built around your team rather than a stock syllabus, and I survey the group beforehand so the examples are the work they actually do.

  1. Stage one

    Use it

    Staff

    Everybody in the room gets a real result out of AI on their own work, and leaves believing it was worth the hour.

    AI That Earns Its Keep
  2. Stage two

    Decide where it pays

    Team and leadership

    The organisation works out which jobs to hand over, which to keep well away from it, and what the policy needs to say.

    Where AI Pays, and Where It Doesn't
  3. Stage three

    Hand the work over

    Teams already using AI daily

    Turning a job you do every week into something you can hand over properly, with the context, the instructions and the check that keeps it honest. Not a longer chat, a piece of work that runs.

    In development
Stage one 1 hour Staff

AI That Earns Its Keep

  • Breaking down the barriers stopping people using AI, drawn from a short survey of your team beforehand
  • The RISEN™ framework for writing prompts that actually work
  • Hands on throughout, with attendees producing results at every step
What the room leaves with

AI will be useful for my job and I should embrace it.

Tell me who is in the room
Stage two 1 hour Team and leadership

Where AI Pays, and Where It Doesn't

  • How to start applying AI for real efficiencies
  • Privacy and safety, and what a sensible company policy looks like
  • Where the EU AI Act's AI literacy duty lands, which reaches UK businesses with EU staff or EU customers
  • A framework for choosing which tasks to hand to AI and which to keep
  • Hands on group exercise picking the right tasks in your own business
  • The levels of AI, and what the strategic next steps look like for your organisation
What the room leaves with

We know which tasks to use AI for, which not to, and how to tell the difference. The next steps are clear.

Tell me who is in the room
Stages one and two 1 to 3 hours Everyone

The AI Working Session

  • Stages one and two in a single visit, with a break between them
  • Length depends on group size and how much hands on time you want
  • Takes a team from tactical use to a strategic plan in one morning
  • Not a third stage, a way of taking the first two at once
What the room leaves with

Everyone can use AI on their own work, and the organisation knows where it goes next.

Tell me who is in the room
Tell me who is in the room

Not sure which one fits? Describe the team and I will say which session I would run.

What actually gets done

Real tasks, brought by the people in the room.

Not a demo of what AI can do in the abstract. These are the jobs that usually come up, and the sort of thing your team will work on live.

  • The same five questions customers ask every week, answered properly and consistently
  • Turning a rambling complaint into a clear ticket the technical team can act on
  • Getting a usable brief out of a vague client, then turning it into a quote
  • Rewriting a policy when the guidance moves, then checking it still meets the standards
  • Turning a twenty page document into one page somebody will actually read
  • The same letter, written slightly differently, for the fortieth time
  • Chasing an unpaid invoice without sounding either apologetic or rude
  • Writing about your own work for the website when you would rather be doing the work
  • Reading a letter from a solicitor, an insurer or the council and working out what it actually says
And what we leave alone

Anything where being confidently wrong costs you more than the time it saves. Knowing which jobs those are is half the session.

Tell me who is in the room

Tell me the jobs that eat your team's week and they become the exercises.

How it runs

Not a dry presentation.

  • Hands onBetween half and two thirds of the time is exercises. People leave having done the thing, not having watched it.
  • In person is idealIt makes facilitation far better. Online delivery is possible with adapted exercises.
  • Cabaret seatingSmall tables work best. People help each other, which is most of the value.
  • Phones are fineNo laptop rollout required. Attendees work on whatever they already carry.
  • Handout packEveryone leaves with the prompts and frameworks in writing, so it survives the week.
  • Recordings availableFor the people who could not be in the room on the day.
Questions

The things people ask before booking.

How much does a workshop cost?
I quote per session rather than per head, once I know who is in the room and how long you want. The part that varies is preparation, because the exercises are built from the work your team actually does, so one small team for an hour and three departments for a morning are genuinely different jobs. Tell me the group and what you want out of it and you get a figure by return, by email, with no call to sit through and nothing booked. Charities and non-profits pay a reduced rate, and no organisation is too small to ask.
Do we have to do all three stages?
No. Plenty of organisations book stage one and stop there, and that is a perfectly good outcome. The stages exist because they do different jobs: the first gets individuals producing useful work, the second gets the organisation deciding where it pays and what the policy says, and the third is for teams already using AI every day who want the recurring work handed over properly. Each is a separate booking and nothing rolls on automatically.
How long does a session take?
One hour, ninety minutes, two hours or three. One hour suits a staff session. The longer formats add hands on time and let a team move from using AI on individual tasks to a plan for the organisation.
Can you deliver it online?
Yes, with the exercises adapted. In person is better, because people helping each other across a table is most of the value, but online works and travel is never the reason a session does not happen.
Do our staff need laptops?
No. Attendees work on the phones they already carry. There is nothing to install and no IT rollout to arrange beforehand.
Does the EU AI Act apply to us if we are in the UK?
It can do. Article 4 has required providers and deployers of AI systems to make sure their staff have an adequate level of AI literacy since February 2025, and the Act reaches organisations outside the EU where the output of the system is used inside it. An office in the EU, staff in the EU or customers in the EU can be enough to bring you into scope. There is no UK equivalent in force, though it would be no great surprise to see one follow. Whether you are caught is a question for your own advisers, not for me. What I can say is that a session of this kind is the sort of measure the requirement is asking for, and the handout pack gives you something on paper to point at.
Most of our admin involves personal data. Does that rule us out?
No, but it changes the route. Personal data should not go into public AI tools. It can go into the AI inside the Microsoft 365 or Google Workspace tenant you already pay for, where it stays inside your boundary and is not used for training, once you have completed a data protection impact assessment and told the people affected. Your data protection officer signs that off, not me. Day to day, most admin drudgery is the shape of the document rather than the personal detail, so a good deal of it can be done with the names stripped out.
Our team is sceptical about AI. Is that a problem?
It is usually an advantage. A sceptical room asks better questions, and a good part of the session is about where AI does not pay and where being confidently wrong would cost you more than the time it saves. Enthusiastic rooms tend to need the warnings more than they need the encouragement.
Where do you work?
Based in Devon, working with businesses across the United Kingdom.
Tell me who is in the room

No obligation and no sales sequence. A question by email gets an answer by email.

About

Jonathan Gaze

I have spent 25 years running businesses, four of them my own, across IT, telecoms, ecommerce and hospitality. I was installing VoIP into call centres before most companies had heard of it, and using AI commercially before ChatGPT reached the public.

I now build Torqueflow, an AI-powered garage management system for UK independent garages. Almost all of my own code is written with AI, which makes me unusual among AI trainers. I am not teaching from a syllabus. I am teaching what I do every day to run my own business.

Based in Devon, working with businesses across the UK.

  • DegreeBSc Computer Science with Software Engineering and Business Studies, University of Birmingham
  • EmployedIT Manager for a national network of independent financial advisers, acquired by Lighthouse Group plc
  • FoundedBlackbit, IT support turned VoIP installer, acquired by Vorboss
  • FoundedBarocco, shipping products nationwide for six years
  • BuildingTorqueflow, AI-powered garage management software
Book a session

Tell me who is in the room.

Roughly how many people, what they do and when suits, all of it in the one box. I will come back with a plan and a price.

What happens next: I read it myself and reply by email with the session I would run, a price and a couple of questions. No call is required and nothing is booked at this stage. Your details are used to answer you and nothing else.

Would rather just talk? Find me on LinkedIn.